Policies

All items are final sale. Please read descriptions thoroughly & view photos carefully prior to making a purchase. 

SB. Lomeli is not responsible for returned packages or packages that are lost in transit. However, all packages will be shipped USPS Priority ( or other similar carrier) & fully insured. 

Guarantee/Warranty:
1 year from date of purchase (outside of normal wear & tear) includes: loose rivets, broken hardware, seam structure defects or any defects related to the structure of the bag. Zipper teeth, hardware & function are not guaranteed but their installation is! 

Leather marks, creasing, color transfer/fading, stretching is considered normal with use & not guaranteed. Additionally, leather color may vary from hide to hide. Marks, scars & creasing are also common & normal for natural leather hides. They make each bag as unique as the animal that provided that beautiful hide. 

Fabric fading, wear & stains are also considered normal use but fraying away from seams or zippers is not. 

This guarantee applies only to the original purchaser and is not transferable. Please note that any alterations made to a bag will void this warranty. 

All items are handcrafted by me, Sandy Lomeli, & I will personally inspect & determine whether the problems/defects are structural or normal wear so we can discuss repairs. If repair is not possible, I am happy to provide a pro-rated return based on actual time in use vs the one year guarantee.

If repairs are outside of the warranty, due to normal wear & tear OR pertain to a BST bag, I can evaluate the item and provide you a quote for the repairs needed.

Resale/BST Policy
No alterations or design changes will be made to any bags (even if new) acquired on via resale/BST (buy/sell/trade).

Please contact me directly at sblbags@gmail.com for any questions about guarantees & returns.